You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs. The GSC team consists of highly trained specialists who speak your language and work in your time zone.
GSC’s operating hours are from Monday to Friday, 12:00 pm to 06:00 am (UTC+08:00, Hong Kong Standard Time), and on Saturdays from 12:00 am to 6:00 am.
Visit the GSC Smart Hub or access their Live Chat support. Call +6015 4600 0328, available in all languages or email us at [email protected]. You can also submit customer requests here.